OFFICE SKILL COMPETENCES NEEDED BY SECRETARIES FOR EFFECTIVE JOB PERFORMANCE

Format: MS WORD |  Chapter: 1-5 |  Pages: 65-80

INTRODUCTION

This project studied office skills competencies needed by secretaries for effective job performance. The population of the study consisted of 16 offices secretaries, environmental protection agency.  The sample and sampling techniques. The study answered 4 questions on a four-point scale like type questionnaire designed by the researcher was used for the work.  Frequency distribution tables and the mean were used in analyzing the data collected.  The findings were among others that the demand in information technology, Environmental Protection Agency still needed a secretary that will be capable of having general knowledge of office work.  That is competency in computers, sense of judgment, ability of having communication skill, concentration on the job, ability to locate documents, ability to be punctual and regular, ability to work under pressure and accuracy.  It was also recommended that secretary desiring to work in an environmental protection agency are expected to possess certain skills competencies in their office functions and also expected to use their acquired skills for the efficient productivity in their organization for effective job performance

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