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EFFECTIVE CUSTOMERS SERVICE AS A MARKET TOOL IN THE BANKING INDUSTRY (A CASE STUDY OF GUARANTY TRUST BANK ENUGU) CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF STUDY Peter Drucker (1962) describes the millennium as an era of the 3c’s which are perplexing,…
INTERNAL CONTROL AS AN EFFECTIVE MANAGEMENT TOOL IN THE BANKING INDUSTRY A CASE STUDY OF FIRST BANK OF NIGERIA PLC ENUGU MAIN ABSTRACT This project was carried out with the sole aim of studying an evaluating the internal control…
CHAPTER ONE INTRODUCTION BACKGROUND OF THE STUDY The sources of funds in an organization denotes the various ways in which cash inflows to operate the business is realized. The followings are some of the ways cash came into a business…
CHAPTER ONE INTRODUCTION In Nigeria, successive government, both military and civilian has continuously demonstrated their interest and commitment in the financial sector by encouraging banks (commercial merchant and development) to expand their services and facilities not only in the urban…
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO STUDY With an award match to becoming on industrialized nation, Nigeria is witnessing true emergence of human resources as professional, which made possible the establishment of service industries and other business organizations. This belief was rather…
ABSTRACT My aim of researching on this topic; “problems of Banking Services Among commercial Institution in Nigeria.(a case study of New Nigeria Bank Plc) the research will focused on the evolution of commercial banks their function and problems affecting the banks. The…
ABSTRACT It was in the year 1892 that banking activities first started in Nigeria with the opening of a branch of the African Banking corporation in Lagos.It is in the light of these that this work has attempted to showcases…
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY Credit management in our banking sector today has taken a different dimension from what it used to be. The banking industry has adopted a lot of strategies in checking credit management in…
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Budgeting is fundamental to every project management. It is imperative because it is a means to ensure that desired organizations objectives are met. This is also accomplished by exercising control over scares…
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY The origin of auditing is as a result of the separation of ownership from control. It is instituted to protect the interest of the owners by ensuring that financial statements are justifiable.…
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Mergers and acquisition are consolidation, strategy used to correct the deficiencies in the financial sector. Merger is said to occur where two or more companies combine into one company. One or more…
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Globalization is a Universal phenomenon. Globalization has brought a lot of changes to financial industries in the global community and there is an increase in profit on economy through Information Technology (IT)…
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY This introductory aspect is to provide an insight to the frame upon which the study “Budgeting as a tool of Management Control” is based. Budget has been a vital tool of management…
CHAPTER ONE : INTRODUCTION 1.1 Background of the Study The issue of budgeting and budgetary control in the banking industries has become topical since the bank consolidation; which is changing the capital base from 5 billion to 25 billion. The management…
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY The global economy has witnessed one of the most drastic downturns in its financial system since the great depression of the 1930s and the stock market crash in late 1980s. The world…
CHAPTER ONE BACKGROUND OF THE STUDY 1.1 INTRODUCTION The background of banking business in Nigeria can be traced to the keeping of valuables over the years .banking in Nigeria has developed to such level that the system does not need…
ABSTRACT This project work is aimed at highlighting the financial control in banking industry as a tool of evaluating the performance of union bank Nigerian Plc for investment decisions. The chapter one is the introduction will also explain the meaning…
ABSTRACT This project work An Assessment of Loans management in banking sectors a study of Union Bank of Nigeria Plc. Uyo Branch. The study has been done in an attempt to explore the extent the Union bank Kaduna Branch has…
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY African Banking Corporation which established its first branch in Lagos was the fist bank to open its doors in 1892. The colonial masters established the bank solely for their trade in…
CHAPTER ONE INTRODUCTION 1.1 Background To The Study Pastel evolution is an accounting software package which originates from south Africa and was developed by SoftLine Pastel since 1989.It is widely used in industries .Pastel runs on Windows 2000 Pro;Windows XP…